What communication port does Remote Mouse use?ġ5. If you do not have multiple user accounts, please check that if any other networking software already used the same communication port.ġ4. If you has multiple user accounts logged in on your PC, please check that if Remote Mouse is running under another account. So Remote Mouse cannot be launched properly. Normally this situation happens when the communication port (TCP 1978) of Remote Mouse has been used. I got an “Already Running?” notification, but Remote Mouse is not running on my PC. Remote Mouse will appear in the taskbar area after starting on the computer (top right corner on Mac, bottom right corner on PC).ġ3. How do I know if Remote Mouse is running on my computer? You can enter your new password directly into the text field, click “OK” to change the password.ġ2. You will see a pop-up message saying 'Password has been disabled', which means you have reset the password successfully. You will see a pop-up message saying 'Password has been disabled', which means you have reset the password successfully.įor PC: Click Remote Mouse icon on the taskbar, choose 'Preferences' > “Security” > Leave both field empty > Click 'OK'.

How to reset / change password on Remote Mouse Server?įor Mac: Click Remote Mouse icon on the taskbar, choose 'Options' > Leave both field empty > Click 'OK'. How to prevent other people from connecting to my computer?įor Mac: Click Remote Mouse icon on the taskbar, choose 'Options' > Set password for your computerįor PC: Click Remote Mouse icon on the taskbar, choose 'Preferences' > 'Security' > Set password for your computerġ1. Then run Remote Mouse App on your mobile device, enter the IP address and click the 'tick' button.ġ0. If your computer is connected to Internet directly, please visit on your computer to acquire the IP address. Then, open Remote Mouse App on your mobile device -> enter the acquired IP address -> click the 'tick' button. If your computer is connected to Internet via a router (which is the normal situation), you need to set your router's Port Forwarding to TCP 1978, then visit on your computer to acquire the IP address. Method 1: Share your mobile phone's hotspot with your computer. If you use Windows 7, you can install Connectify which can transfer Windows 7 into a Wi-Fi hotspot.ĩ.

Then open your mobile device's Wi-Fi, search the hotspot and make connection according to above steps.

In this way, your Mac can become a Wi-Fi hotspot. If you use a Mac with Airport mode, please click the Apple icon on the top left corner of the screen, and then choose 'System Preferences' -> 'Sharing' -> 'Internet Sharing'. Go back to the 'Mouse & Trackpad' screen, switch to any non-English keyboard you want use, click 'Enter / Return' after finishing typing. Go to the 'Settings'Screen -> Enable 'Keyboard buffer'. How to input non-English characters correctly? Press and hold the left the mouse button, then move the mouse pointer at the same time.įor iPhone, simply turn your iPhone upside downįor iPad, click 'Disconnect' button in Home screenħ. Open Remote Mouse App, go to the “Settings” screen (the gear icon), turn on / off the “Natural Scrolling” option. How to change the two-finger scrolling direction? Click Remote Mouse icon on the taskbar (top right corner on Mac, bottom right corner on PC) and choose “Show IP Address” on the pop-up menu.Ĥ. Click Remote Mouse icon on the taskbar (top right corner on Mac, bottom right corner on PC) and choose “Show QR code” on the pop-up menu.ģ. The ultimate solution to all: reboot your mobile device and router.In this case, try turn off and reconnect the Wi-Fi on your mobile device Some routers' setting may also affect the connection.In this case, please try manually connecting - by entering your computer's IP address, or Scanning the QR code generated by Remote Mouse server. In some networks, 'Auto Connect' may not function.Your mobile device and Mac / PC are connected to the same Wi-Fi (or hotspot).The Wi-Fi of your mobile device is turned on.Your Mac / PC's Firewall, or any other Anti-virus software is not blocking Remote Mouse.

Remote Mouse server program is running rightly on your Mac / PC.Please make sure that you have done the following steps: Why does the connection of Remote Mouse fail?

Windows 10 enable remote mouse